Benoit Ducrot is an experienced Program Manager at IGT, overseeing operations for Swiss, Luxembourg, and South Africa programs since August 2010. Responsibilities include managing customer relationships, coordinating project implementation, recruiting and training staff, and leading process improvements to enhance efficiency. Prior roles at IGT included Swiss Program Manager and Senior Business Analyst, where Benoit facilitated project management and business requirement analysis. Benoit’s earlier tenure at Applied Materials involved leading technical support teams across EMEA and managing IT operations, while previous experience at Metron Technology focused on ERP solutions and IT strategy. Educational qualifications include a Micro-MBA in Management Entrepreneurial and various certifications in project management and ITIL.
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