Shehan Liyanagamage

Shehan Liyanagamage is a professional with extensive experience in client technical support and customer service, currently serving as Client Technical Support Manager at IGT1 Lanka since 2025. Previous roles include Client Technical Support Manager at IFS, Customer Support Manager at iLabs, and various positions at Daraz, including Learning and Development Specialist, Customer Service Team Lead, Senior Customer Service Executive, and Customer Service Executive. Shehan holds a Master of Business Administration in Business Administration and Management from Arden University and a Graduation Diploma in Management from Northumbria University. Additional qualifications include Six Sigma Yellow Belt certification and a course in Creating High Performance Teams from Ubiquity University, along with a Certificate Course in Drug Counselling.