Valerie Green has a diverse work experience spanning multiple roles and industries. Valerie is currently working at IH Mississippi Valley Credit Union as a Senior Information Technology System Analyst and previously held the position of Information Technology System Analyst. Valerie'sresponsibilities include analyzing project requirements, documenting processes, and improving core systems.
Prior to their current position, Valerie worked at Royal Neighbors of America as a Business Analyst. Valerie played a key role in the Information Technology Portfolio Management Office and specialized in projects focused on business operations and process improvement. Valerie consulted with business users to determine project requirements, documented data and workflow requirements, and maintained business requirement documentation.
Before that, Valerie worked as an Associate Business Analyst at the same organization. Valerie gained experience in consulting with business users, defining requirements, and documenting business and end-user requirements.
Valerie's earlier experience includes working as an Agent Contracting Specialist at Royal Neighbors of America, where they prepared and maintained agent contracts and processed license applications. Valerie also had a role at CCI | Global Channel Management, where they served as an Account Supervisor and Claims Auditor. In these positions, they provided client services, managed client accounts, audited claims, and trained auditors.
Valerie's career started at Customer Contact Solutions, where they worked as an Assistant Manager & Sales Project Manager. Valerie'sresponsibilities included general office management, employee recruitment and training, and developing employee training programs.
Overall, Valerie Green has demonstrated a solid background in information technology, business analysis, project management, and client services throughout their professional journey.
Valerie Green attended Cornell College from 2004 to 2006, where they studied Art Education. Following that, they enrolled at Kirkwood Community College in 2006, majoring in Liberal Arts. From 2007 to 2010, they pursued a Bachelor of Arts degree in Religion/Religious Studies from Western Illinois University. In February 2022, Valerie obtained an Associate, Customer Service (ACS) certification from LOMA.
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