iKanbi
Yassine Gherbi is a Business Analyst at iKanbi since August 2019. With a background in call center activities, data analysis, and reporting, Yassine excels in collecting and analyzing data to drive business decisions. Additionally, Yassine has experience as a Coach, Team Leader, and Customer Relations Manager in various companies, showcasing strong leadership and customer service skills. With a degree in Management and Hospitality, Yassine is well-equipped to handle diverse responsibilities and provide valuable insights to stakeholders.
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iKanbi
iKanbi is a Contact Center specialized in advising, developing and managing the remote customer services of any brand. Creative operational, technological and digital solutions are developed to offer you a customised and people-oriented customer service. We offer a wide range of solutions, from total or partial outsourcing of customer relations to the implementation of digital technologies or processes, whatever the brand or the industry for which our customers request our support.