Carlos Ortiz

Carlos Ortiz has extensive experience in customer service and operations management, currently serving as a Local Marketing Specialist at IKEA since March 2019. Previously, Carlos held several management roles at Century 21 Department Stores, including Guest Experience Manager, and at Lowe's Companies, Inc., where responsibilities included overseeing operations as a Freight Flow Manager and Customer Service Manager. With a background beginning as a Sales Associate at Bath & Body Works, Carlos has consistently demonstrated strong leadership abilities and a commitment to enhancing customer experiences throughout a career that spans nearly two decades.