Claudio Ferreira

Claudio Ferreira is an accomplished operations and supply chain professional with extensive experience in leading logistics and fulfillment initiatives within the retail sector. Currently serving as the Country Service Fulfilment Operations Developer at IKEA since October 2024, Claudio focuses on optimizing service fulfillment processes and enhancing operational excellence. Prior roles at IKEA include Project Manager for Omnichannel & Fulfilment Developments and Implementation Manager for Customer Fulfillment in Portugal, where Claudio demonstrated expertise in managing automation projects and process optimization. Claudio’s earlier career includes key logistics roles at Carrefour, Ares Diffusion, and Newcom Distribution, along with foundational experience at IKEA Group. Claudio holds a Bachelor's degree in Physical Sciences from UVSQ Université de Versailles Saint-Quentin-en-Yvelines and certifications in Six Sigma and Retail & Logistics Management.