Julie Mexence

Julie Mexence is a seasoned professional with extensive experience in customer engagement, management, and communication within retail environments. Julie served in various managerial roles at IKEA from November 2017 to February 2022, including Customer Engagement & Loyalty Manager and Market & Customer Relations Manager. Prior to IKEA, Julie worked at Decathlon Belgium from November 2013 to May 2015 in multiple capacities such as Responsable Service Client et Personnel and Responsable Communication, focusing on team management, budget forecasting, and internal and external communication initiatives. Earlier experience includes a job at Lunch Garden and a communication role at Groupe Dufour. Julie holds a Master’s degree in Management with a specialization in Marketing from UMONS, obtained in January 2013, following a Bachelor's degree in the same field completed in January 2011.