Anup Nair

Anup Nair has extensive work experience in the healthcare industry. Anup currently holds the position of Director of Quality Assurance & Product Support at IKS Health. In this role, they are responsible for ensuring the quality and support of the company's products.

Prior to their current position, Anup worked at eClinicalWorks for eight years. Anup started as a Technical Support - Software Specialist in 2007, where they provided technical support on the company's product and conducted root cause analysis for client issues. Anup then progressed to the role of Team Lead Technical Support in 2009, where they managed client issues and maintained high levels of documentation and support quality.

In 2014, Anup was promoted to Operations Manager at eClinicalWorks. In this role, their primary focus areas were building a passionate team and aligning individual goals with company goals. Anup also worked on building stronger knowledge and identifying skill sets required to support team members and the organization.

Overall, Anup Nair's experience showcases their expertise in quality assurance, product support, technical support, and operations management within the healthcare software industry.

Anup Nair earned a Bachelor of Computer Applications (BCA) degree in Computers & Systems from Saint Vincent Pallotti College, where they studied from 2003 to 2005. Additionally, they have obtained several certifications including Certified Internal Auditor (CIA) from TÜV SÜD, ISTQB CFTL Certified from ISTQB® - International Software Testing Qualifications Board, and Certified SCRUM Master from Scrum Alliance in August 2018. Anup also holds a Lean Six Sigma Green Belt Certification from StatStuff, Inc. However, the specific month and year of obtaining the lean Six Sigma Green Belt Certification is unavailable.