Iksula
Sujit Gupta has extensive experience in e-commerce management and customer service, currently serving as an Assistant Manager at Iksula since February 2020, where responsibilities include overseeing daily task delivery and resolving service delivery issues. Previously, Sujit held the position of Team Leader at Wipro Digital Operations and Platforms from October 2015 to August 2019, focusing on manpower optimization and operational efficiency improvements, along with revamping web portals and training materials. Additionally, Sujit worked as a Senior Associate at Sutherland from November 2013 to September 2015, addressing customer complaints and maintaining financial accounts. Early career roles included serving as Cabin Crew and Customer Security Executive at Spicejet Limited, emphasizing safety and security in airline operations. Sujit is pursuing a Bachelor of Business Administration from SVKM's Narsee Monjee Institute of Management Studies, with prior qualifications in aviation management and computer hardware.
This person is not in any teams
Iksula
3 followers
Iksula is a leading eCommerce solutions provider for brands and retailers globally. Providing a broad and seamless range of technology and operations solutions to make your business stay ahead. Led by a team with over four decades of eCommerce experience, we assist over a dozen billion dollar companies in managing their eCommerce technology and operations by providing the following expertise: eCommerce Solutions Expertise: • Merchandising solutions: Product Content Services, Pricing Intelligence, Assortment Intelligence • Audit & Monitoring Solutions: Brand’s online presence monitoring, Content analytics, Price and assortment analytics Technology & Software Engineering Expertise: • eCommerce Applications: Strategy and Planning, Third Party Integrations, Data to Insights, Agile Development Processes • Omni-channel Applications: Strategy and Planning, Analytics and Business Intelligence, Application Development, Process Design & Training, Swift Development and Deployment, Cross-Channel Integration • Mobility Applications: Mobile App Development, App Support, Responsive Website Technology Frameworks: • Drupal Expertise: Drupal Website Development, Drupal Migration and Upgrade Services, Custom CMS Development • Magento Expertise: Magento eCommerce Website Development, Magento Migration and Upgrade Services, Magento Customization, Magento Omni-channel development Products: • Athena: Content Stack: Formatting Checks, Dictionary Checks, Backlist Checks, Syntax and Guidelines Checks, Comparisons and References, Consistency Checks • Incom: Integrated eCommerce Stack: Comprehensive Omni-channel Suite, Extensive Order Management & Inventory Management System, Advanced promotions which can be configured as per brand need, Agile and flexible platform for quick time to market, Easy integration with third party platform, scalable, secure, and reliable platform hosted on AWS, Pre-integrated with SMS gateway, multiple Payment Gateways & Courier Partners