Sujit Gupta

Assistant Manager - Managed E-commerce at Iksula

Sujit Gupta has extensive experience in e-commerce management and customer service, currently serving as an Assistant Manager at Iksula since February 2020, where responsibilities include overseeing daily task delivery and resolving service delivery issues. Previously, Sujit held the position of Team Leader at Wipro Digital Operations and Platforms from October 2015 to August 2019, focusing on manpower optimization and operational efficiency improvements, along with revamping web portals and training materials. Additionally, Sujit worked as a Senior Associate at Sutherland from November 2013 to September 2015, addressing customer complaints and maintaining financial accounts. Early career roles included serving as Cabin Crew and Customer Security Executive at Spicejet Limited, emphasizing safety and security in airline operations. Sujit is pursuing a Bachelor of Business Administration from SVKM's Narsee Monjee Institute of Management Studies, with prior qualifications in aviation management and computer hardware.

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