Bs Mattie Patterson Cftl, Ctfl-At

Mattie Patterson has a diverse work experience in the field of Information Technology. Mattie started their career as a PC Support Specialist at Ivy Tech Community College in 1997, where they managed user accounts and installed and repaired networking equipment. Mattie then moved on to becoming a Sr. Systems Administrator, where they managed projects and deployed hardware and software solutions. Mattie also served as an IT Assets and Vendor Manager, where they directed a team and managed IT inventory and deployments. During this time, they supported the implementation of asset management software and managed problem management ticketing system.

In 2016, Mattie worked as a Freelance Technical Support Analyst, monitoring the functionality of information systems and providing solutions for customer relationship management. Mattie also worked at iLAB as a Software Quality Assurance Analyst, where they collaborated with product owners, project managers, and developers to gather requirements and conduct testing for BMV applications affecting millions of licensed drivers in Indiana.

In addition to their IT roles, Mattie served in the United States Air Force Reserve as an Information Technology Manager, Computer Security Officer, Workgroup Manager, and Equipment Manager, providing intelligence support and evaluating information for combat mission planning and execution.

Overall, Mattie has demonstrated expertise in IT support, system administration, project management, and software quality assurance throughout their career.

Mattie Patterson holds a Bachelor's degree in Business Information Systems from Indiana Wesleyan University. Mattie also obtained an Associate's Degree in Business Administration and Management, General from the same institution. Additionally, Mattie pursued a field of study in Knowledge Operation Management at Keesler Air Force Base. Furthermore, they have achieved several certifications, including Certified Tester, Foundation Level Agile Tester and Certified Tester Foundation Level from the ISTQB - International Software Testing Qualifications Board. Finally, Mattie obtained an A+ Certification from CompTIA.