MW

Marnie Werth

Senior Manager, Customer Experience at ILIA Beauty

Marnie Werth has been in the customer experience and marketing industry since 2011. Marnie began their career at American Customer Care as a Program Manager, Client Services. In 2014, they moved to Murad, where they held the roles of Product Manager, Web Marketing, Senior Manager, Direct Marketing, and Inbound Telemarketing Manager. In 2019, they joined Guthy|Renker as a Sr. Manager, Customer Experience & Marketing. Most recently, in 2020, they became Senior Manager, Customer Experience at ILIA Beauty.

Marnie Werth holds a B.A. Marnie has also obtained ten certifications from LinkedIn in the past year, including "The Five Conversations That Deliver Accountability and Performance" in December 2022, "Building Customer Loyalty" in November 2022, "Customer Service: Motivating Your Team" in November 2022, "How Managers Can Prevent Team Burnout" in October 2022, "How to Be Caring While Holding Teams Accountable" in October 2022, "Creating a Culture of Service" in September 2022, "Project Management Skills for Leaders" in June 2022, "Be the Manager People Won't Leave" in March 2022, "Quality Standards in Customer Service" in March 2022, and "Customer Experience Leadership" in January 2022.

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Timeline

  • Senior Manager, Customer Experience

    October, 2020 - present

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