iLink Digital
Dave Baldwin is an experienced executive in Salesforce consulting and customer success, currently serving as VP - SFC at iLink Digital since January 2025. Prior to this role, Baldwin was the Senior Director & Head of Customer Success at IQVIA from January 2022 to January 2024, where leadership was provided to the Customer Success team, effectively managing a portfolio of Healthcare and Life Sciences clients. Baldwin's career includes significant positions at Salesforce as Director of Enterprise Customer Success, where a transformation program for a Fortune 40 company was spearheaded, and at Tata Consultancy Services as Director, Head of Global Salesforce COE. Baldwin also led strategic initiatives as East Division Strategy Lead at Appirio, delivering innovative Salesforce solutions across multiple industries.
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