Joe Sulkin is a skilled desktop engineer currently with Ilitch Holdings, Inc. since February 2017, specializing in remote and on-site desktop support, as well as hardware repair and maintenance. Previously, Joe held various roles at Hewlett-Packard from June 2011 to January 2017, starting as a service desk agent and advancing to remote desktop management support and team lead. Earlier experience includes working as a transcriptionist and trainer at Terescription, where responsibilities involved transcribing video content and troubleshooting software, and serving as a lab technician at ITT Technical Institute, focusing on computer repair and network administration. Joe began a career in technical support at First Network Group, responding to customer issues related to internet connectivity. Joe holds an Associate of Applied Science Degree in Computer Networking Systems from ITT Technical Institute, earned between 2009 and 2011.
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