Tawnya Dinh Arm

Tawnya Dinh ARM, AIC-M, AINS, AIS possesses extensive experience in claims management, currently serving as a Property Claims Representative at Illinois Casualty Company since November 2022. This role involves reviewing claims for coverage applicability, conducting thorough investigations, and ensuring prompt resolutions. Prior to this, Tawnya held the position of Senior Claims Specialist at Artigem from May 2003 to November 2022, where expertise was applied to assist high net worth clients with luxury item claims. Additional experience includes working as a Claims Specialist at Zale Jewelers and various roles at Helzberg Diamonds, where customer engagement and sales strategies were developed. Tawnya has a proven track record of problem-solving and maintaining high customer satisfaction rates across different positions in the retail and insurance sectors.