Alexander Lam has a strong background in IT support and customer service, with experience working in various roles for different companies. Currently, at Illuminate USA, Alexander serves as a Service Desk Technician and Senior IT Service Engineer. Prior to that, Alexander worked as an Information Technology Specialist at UST and at Keno Kozie Associates, assisting users with computer hardware and software. Before transitioning into IT, Alexander worked in customer service at JPMorgan Chase & Co. and as a Gaming Advisor at GameStop.
September, 2023 - present