Mark R.

Mark R. has extensive experience in the hospitality industry, with a particular focus on restaurant operations and management. Mark is currently serving as the Senior Director of Retail Development and Operations at illycaffè North America, Inc. Prior to their current role, Mark held various positions, including Director of Operations - North America at Bagatelle Group, Director of Operations at Ani Ramen, and Director of Global Operations at Coco-Safar. Mark also served as the Director of Operations at The Roth Group, LLC., General Manager at Jezebel Restaurant and Le Caprice at the Pierre Hotel, and Opening General Manager at Red Rooster Harlem/Marcus Samuelsson Group. Mark has a proven track record of successfully overseeing and improving the profitability and efficiency of restaurants and has been involved in numerous restaurant openings and expansions throughout their career.

Mark R. attended Kingsborough College from 1994 to 1997, where they studied Business Administration. Mark also obtained various certifications from LinkedIn, including "Giving and Receiving Feedback," "Communicating in the Language of Leadership," "How to Be a Better Boss," "Humble Leadership: The Power of Relationships, Openness, and Trust (getAbstract Summary)," "Becoming a Manager Your Team Loves," and "Productive Leadership," with completion dates ranging from 2022 to 2023.