illycaffè is an Italian family business, founded in Trieste in 1933 and committed to offering the greatest coffee to the world. illycaffè produces a unique 100% Arabica blend, combining 9 of the best varieties in the world, selected by illycaffè.

Food & Beverage

Retail

illycaffè

illycaffè's headquarters in Trieste, Italy

Cristina Scocchia

Walter Lumino

Alessandro Benedetti

Marcello Canetti

François Lassourd

Selene Cicolari

Ilko Shikov

Sandro Gastaldi

Massimo Malaguti

Mag. Otmar Frauenholz

Evangelos Touras

Marcello Mariani

Roy Forster

Raiko Joachim Moser

Andrea Sentimenti

Claudio Bianchi

Francesco Bosso

The Sales and Marketing Operations team at illycaffè is responsible for driving the brand's growth and market presence through strategic sales initiatives and innovative marketing campaigns. This team collaborates across various functions to optimize sales processes, enhance customer engagement, and ensure a seamless connection between the company’s exceptional product offerings and its diverse customer base, both in retail and on-premise settings. They leverage data-driven insights to shape marketing strategies and support the sales force in achieving their objectives, ultimately reinforcing illycaffè's commitment to delivering the finest coffee experience worldwide.

Sales and Marketing Operations

The Leadership Team at illycaffè is responsible for shaping the strategic direction and overall vision of the company. Comprising top executives across marketing, sales, e-commerce, and innovation, this team collaborates to enhance brand presence, drive commercial growth, and foster a culture of excellence in product quality. They work to ensure that illycaffè continues to deliver exceptional coffee experiences while adapting to market trends and consumer needs.

Leadership Team

The E-commerce and Digital Experience team at illycaffè is dedicated to enhancing the online presence and customer experience of the brand. This team drives direct-to-consumer sales through e-commerce platforms, manages digital marketing strategies, and oversees social media engagement to connect with coffee enthusiasts. By leveraging data analytics and innovation, they aim to create seamless digital interactions that embody illycaffè’s commitment to quality and customer satisfaction.

E-commerce and Digital Experience

The Procurement and Supply Chain Management team at illycaffè is responsible for sourcing high-quality raw materials, specifically the finest 100% Arabica coffee beans, while ensuring efficient logistics and timely delivery to maintain the brand's commitment to excellence. This team collaborates closely with global suppliers and internal departments to optimize purchasing strategies, manage inventory, and uphold quality standards, ultimately contributing to illycaffè's mission of providing exceptional coffee to customers worldwide.

Procurement and Supply Chain Management

The Human Resources and Organizational Development team at illycaffè plays a pivotal role in cultivating a high-performing workforce aligned with the company's commitment to excellence in coffee production. This team is responsible for talent acquisition, employee development, and fostering a diverse and inclusive workplace across global markets. They also design and implement strategies that enhance organizational effectiveness, ensuring that all team members are engaged and empowered to contribute to illycaffè's mission.

Human Resources and Organizational Development

The Quality Assurance and Compliance team at illycaffè ensures that all coffee products meet the highest quality standards by implementing rigorous testing and evaluation processes. This team is responsible for maintaining compliance with food safety regulations, managing risks, and promoting health and safety practices throughout the organization. By educating staff and driving quality initiatives, they help uphold illycaffè's commitment to delivering exceptional coffee globally.

illycaffè

Org chart

Teams

Sales and Marketing Operations

Leadership Team

E-commerce and Digital Experience

Procurement and Supply Chain Management

Human Resources and Organizational Development

Quality Assurance and Compliance

Offices

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