Stefania Avon

Stefania Avon is an experienced Export Quality Manager at illycaffè, where responsibilities include serving as an ambassador for the Middle East and African region, focusing on quality service and product to enhance client acquisition and retention. Key achievements encompass developing cross-functional educational programs, establishing a comprehensive quality assurance system, organizing client events, and conducting quality monitoring visits. Previously, Stefania held roles such as Università del Caffè Senior Trainer and Branch Manager, overseeing operations in Shanghai and Beijing, and successfully managing staff, educational offerings, and budgets. Earlier experience includes a Sales Specialist position at Select Holding Limited, promoting certification for Chinese outbound tourism services. Stefania holds a Bachelor's degree in Chinese Studies from Università Ca' Foscari Venezia and a Post-Graduate Program in Business Chinese from the University of International Business and Economics.