Guilherme Borges

Guilherme Borges is a skilled Senior Technical Support Engineer at Intuition Machines, where responsibilities include providing L2 support for a SaaS application against bots, assisting with API integrations, and performing root cause analysis using SQL. Previous experience includes serving as a top-performing Cloud Support Specialist at Acronis, delivering L1 support across multiple platforms and regions, and managing technical issues related to networking and infrastructure. Earlier roles involved IT support at Hamburg Süd and helpdesk analysis at SONDA IT Brasil. Guilherme holds an Associate degree in Information Systems from Instituto Federal de Educação, Ciência e Tecnologia de São Paulo.