Santiago L. is an experienced Information Technology professional with a diverse background in support engineering, virtualization, and network solutions. Currently employed as an Information Technology Support Engineer at Hitachi Solutions America, Santiago L. offers site support and manages ticket requests. Previous roles include Virtualization Engineer at Kyndryl, where services were provided to a variety of companies, and Senior Information Technology Support Engineer at Amazon, focusing on internal employee support. Santiago L. has also worked at several organizations, including Glaxo Smith Kline Pharmaceuticals, Citrix, and Hewlett-Packard, contributing expertise in IT support, network engineering, and communication technologies. Santiago L. holds an Engineer's degree in Computer Systems Networking and Telecommunications from Universidad Fidélitas, a Cisco CCNA from Universidad de Costa Rica, and additional certifications in computer engineering and networking.
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