Kelly Clarke

Kelly Clarke has a diverse work experience spanning multiple industries. Kelly started their career at Mercy in 2006 as a Registration Specialist, where they registered incoming patients and maintained confidentiality. Kelly then moved on to become a Financial Counselor, responsible for ensuring patient understanding of financial policies and assistance options. As an Admitting Coordinator, they provided mentorship and guidance to admitting specialists and managed staff schedules.

After their time at Mercy, Kelly joined ImageTrend in 2014 as an Application Support Specialist. In this role, they gained in-depth knowledge of various ImageTrend EDS products and provided technical assistance to customers. Kelly then became an Implementation Project Manager, where they managed customer accounts throughout the entire implementation life cycle. Kelly worked with customers to outline project scopes, business requirements, and technology requirements.

Kelly then transitioned to the role of Data Specialist, providing technical assistance to states, territories, counties, fire departments, and EMS agencies regarding emergency data systems development and compliance. Kelly collaborated with development teams to design, develop, and maintain data exchange functionality. Kelly also created and maintained documentation on data reporting policies and procedures.

Following their time as a Data Specialist, Kelly took on the role of Lead Data Specialist. Here, they provided technical support and collaborated with development teams to design effective data exchange solutions that complied with regulatory standards. Kelly also created and maintained documentation related to data reporting policies and procedures.

Most recently, Kelly became an Associate Product Manager at ImageTrend. In this role, they bring their understanding of the competitive landscape and technology trends to enhance product offerings. Kelly maintains relationships with clients to gather insights on customer needs and user experience. Kelly collaborates with the Software Development team to translate product strategies into software development priorities.

Overall, Kelly's work experience showcases their technical expertise, project management skills, and ability to effectively communicate with clients and teams.

Kelly Clarke attended the University of Oklahoma from 2006 to 2010, where they obtained their Bachelor of Arts (B.A.) degree in Administrative Leadership. In addition to their degree, Kelly has acquired several certifications, including "Cultural Humility and Agility" from LinkedIn in March 2023, "Product Management First Steps" from LinkedIn in December 2022, and "Inclusive Mindset" from LinkedIn in February 2021.