Scott Duncan has a diverse work experience spanning various industries and roles. Scott currently serves as the Head of People and Culture at The Realest, a marketplace and authentication standard for music memorabilia. Prior to this, they were the Creator and Chief Agitator of Imagine That!, a TV game show-style learning activity that enhances teamwork and creativity.
Scott also has a strong background in non-profit board leadership, having served as the immediate past chair of WHRO Public Media and the Virginia Museum of Contemporary Art. Additionally, they currently hold the positions of Vice Chair at Cape Henry Collegiate School and Co-Chair of the Diversity and Inclusion Committee.
Before their current roles, Scott spent a significant portion of their career at Capital Group, where they held various senior leadership positions. This includes being the Senior Vice President and General Manager of the East Coast customer service operations for American Funds' $1.5 trillion mutual fund business. Scott was also instrumental in developing a dynamic leadership framework and program as the Leadership Development Sponsor and Facilitator.
Furthermore, Scott launched the global customer service function for Capital Group's $350 billion institutional client base and led the global Investment Operations function. Scott successfully merged disparate functions into more efficient and lower cost operations.
Overall, Scott Duncan brings a wealth of experience and expertise in various areas, including leadership development, customer service, and non-profit board leadership.
Scott Duncan attended Cornell University from 1980 to 1984, where they earned a Bachelor of Arts degree in English.
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