Lucy Israel

Lucy Israel is an Account Manager at ImaliPay, specializing in B2B service operations with a focus on customer success management. Prior to this role, Lucy served as a Service Desk Operations Lead and Collections Lead, conducting risk assessments and establishing policies and procedures. With a background in mass media and communication and cellular and molecular biology, Lucy has also held customer solutions and collections roles at Branch International, CCI Kenya, and Nimble Group (Pty) Ltd.