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Guillermo Marin Gonzalez

Technical Support Engineering Manager at iManage

Guillermo Marin Gonzalez has a diverse work experience spanning multiple companies and roles. Guillermo started their career as a Tier I Support Engineer Intern at Telnyx in November 2014. Guillermo then joined Hyla Soft in December 2014 as an IT Analyst, where they worked on various teams and projects, gaining experience in different industries such as Food & Beverage and Manufacturing. At Hyla Soft, they also took on roles as a Technical Trainer and Deployment Consultant for Manufacturing Execution System projects. In March 2016, they were promoted to Senior IT Analyst and continued working at Hyla Soft until February 2018.

In February 2018, Guillermo joined iManage as a Senior Support Engineer. Guillermo later advanced to the role of Lead Support Engineer in December 2022. Guillermo's work at iManage involves providing technical support and assistance to clients. The end date for their current role is not provided.

Guillermo Marin Gonzalez completed their education history as follows:

- From 2020 to 2022, they attended the University of Illinois Urbana-Champaign, where they pursued a Master of Business Administration (MBA) degree.

- In 2013 and 2014, they studied at the Illinois Institute of Technology and obtained a Master's degree in Information Technology and Management.

- From 2008 to 2014, they attended the Universidad Politécnica de Madrid, where they earned an Ingeniero Superior en Telecomunicacion degree with a specialization in Ingenieria en Telecomunicaciones.

In addition to their formal education, they also obtained several certifications, including:

- CompTIA CySA+ from CompTIA in May 2018.

- Enterprise and Infrastructure Security certification from Coursera in May 2018.

- High Performance Collaboration: Leadership, Teamwork, and Negotiation certification from Coursera in March 2018.

- CompTIA Security+ from CompTIA in April 2017.

Links

Timeline

  • Technical Support Engineering Manager

    December 1, 2023 - present

  • Lead Support Engineer

    December, 2022

  • Senior Support Engineer

    February, 2018