James Laolada is an experienced Duty Manager at IMAX since October 2019, responsible for overseeing daily operations, staff supervision, and customer service standards. Prior to this role, James served as Product Excellence Manager and Events Supervisor at SEA LIFE Melbourne Aquarium, where responsibilities included optimizing product offerings and managing corporate events. James also held positions as Guest Satisfaction & Duty Manager and Conservation Speaker at Sea Shepherd Australia, focusing on community education and awareness of environmental issues. Educational background includes a Bachelor of Science in Marine Biology and Ecology from UNSW and a Bachelor of Science Honours in Marine Biology from Murdoch University.
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