Viktorija Cerkauskaite

Viktorija Cerkauskaite is an experienced arts and culture professional currently serving as Floor Manager at the Victoria and Albert Museum's East Storehouse, focusing on the recruitment and onboarding of the Visitor Experience team for the upcoming project launch. Previously, Viktorija held the position of Visitor Experience Team Leader and Duty Manager at the National Portrait Gallery during its reopening, and was a Commercial and Visitor Engagement Supervisor at the Courtauld Institute of Art, contributing to operational procedures and team training. Viktorija's background also includes volunteer work in project management and digital marketing at The HAC Bow, freelance digital marketing services during the pandemic, and various roles in ticketing and visitor services at renowned institutions such as The British Museum. Viktorija began a career in retail management with ZARA HOME, achieving leadership positions, and developed art-sector management experience with the Collagistes Collective. Educational qualifications encompass a postgraduate degree in Arts Policy and Management from Birkbeck, University of London, alongside a Bachelor's degree in Fine Arts and Interior Design.