Jerome Ragavan is an IT Security and Networking Specialist with several years of experience in delivering secure, resilient IT infrastructure across enterprise environments. They have expertise in Cisco networking, Microsoft 365 administration, and endpoint security, exemplified through leadership in infrastructure upgrades and security awareness programs. Previously, Jerome managed logistical bookings and provided IT support at Hapag-Lloyd AG and oversaw port operations at SACD Freight. Currently, they serve as a Senior IT Service Desk Support at IMCD Group, where they continue to enhance infrastructure and security measures.
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