imei is an Australian communications technology company providing Managed Mobility Services and Unified Communications Solutions throughout Australia and NZ. Since its formation in 2000 imei has been focused on mobilising organisations, and over 20 years its business and service offerings have evolved to meet the unique demands of the dynamic and converging enterprise mobility and unified communications markets.

To be the leading managed mobility and unified communications service provider, imei has made customer service an absolutely central element to everything that it does, and measures consistently high customer satisfaction Net Promoter Score (NPS) of over +80. This NPS benchmarking, operational excellence and a robust product roadmap has helped imei to continually grow market share with key multinational corporations year on year. 

imei has plans for expansion into Asia-Pacific. This is fueled by an increasing demand for imei’s consistently high level of service to the broader mobile fleets for its regional and global clients.

imei

This office focuses on unified communications, sales development, and financial operations in a collaborative environment.

18 Aquatic Drive

Tim Fussell

This department is responsible for overseeing client relationships and ensuring customer satisfaction through effective service delivery.

Account Management

This department is responsible for setting the strategic direction and overall management of the organization.

Executive Leadership

This department oversees and coordinates projects to ensure timely completion and alignment with organizational goals.

Project Management

This department manages and supports the organization's IT infrastructure and applications to ensure optimal performance and availability.

IT Operations

This department manages the planning, execution, and oversight of logistics activities to ensure efficient supply chain operations.

Logistics Operations

This department focuses on providing technical support and engineering solutions for communication networks and voice systems.

imei

Org chart

Teams

Account Management

Executive Leadership

Project Management

IT Operations

Logistics Operations

Communication Services

Offices

imei

Org chart

Teams

Account Management

Executive Leadership

Project Management

IT Operations

Logistics Operations

Communication Services

Offices

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