Arno Fukuda

Arno Fukuda is an experienced technology professional currently serving as a Senior Support Engineer at imgix since May 2023, focusing on engaging with developers and enterprise customers to address technical inquiries. Prior experience includes a role as a Technical Support Engineer at SAS from September 2022 to May 2023, where Arno supported the SAS Customer Intelligence 360 platform and managed customer interactions, log analysis, tool development, and documentation migration. A significant tenure at Netflix from August 2015 to July 2022 involved various positions, including Product Reliability Engineer, where Arno ensured operational health and customer satisfaction, and Technical Research Analyst, where Arno analyzed technical issues across the APAC region and presented findings to engineering teams. Early in the career, Arno supported customer service as both a representative and trainer.