Jim Haviland

Partner / Business Operating System Coach at Impact Architects

Jim Haviland is a seasoned business leader with extensive experience in operational management and strategic consulting. Currently serving as a Partner and Business Operating System Coach at Impact Architects since September 2018, Jim aids entrepreneurial leadership teams in implementing effective operational systems. In addition, Jim has been the Chief Operating Officer/Integrator at CallPlease since January 2017, focusing on optimizing daily operations and enhancing marketing efforts. With previous roles including Partner Growth at Ninety.io and Board Member at Revenue Traction Group, Jim has a proven track record in developing integrated business tools and strategies for growth. Founder of Digital Transformation Thought Leaders (DXTL), Jim has cultivated a vast network aimed at facilitating digital transformation initiatives. Academic credentials include a degree from the University of Michigan and a certification from The Wharton School.

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Impact Architects

Visionary thinking, coupled with impactful design of the business operating system increases performance and creates a competitive advantage. Impact Architects'​ growth architects help leaders build confidence in their decisions and trust within their teams, allowing them can grow at scale. To break through The Ceiling, IA delivers three key attributes to your entrepreneurial business: Peer Impact – You are not alone. Our team members'​ own entrepreneurial journey drives all of our methods and practices with understanding and passion for your goals. Relationship Impact – We live in a relationship economy, but trust is becoming harder to find. Let us share how community, referrals and curated introductions can build trust and accelerate success. Technology Impact – As leaders, we are called to do more and more with less and less - forever. Technology is at our core and is a primary means of addressing that calling. It is as a conduit to solve problems, drive processes, and engage people.


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