Sara Ching

Sara Ching currently serves as the Director of Customer Renewals at impact.com, having advanced through roles such as Team Lead, Senior Renewals Manager, and Customer Success Director since joining the company in May 2019. Prior experience includes a six-year tenure at American Express, where Sara held positions such as Senior Manager for Partner Management & Development in US Loyalty, managing relationships with corporate partners and overseeing loyalty program strategies, and Senior Marketing Manager for Delta Airlines Co-Brand Acquisition. Earlier career experience at Citi included roles as Vice President of Debit Cards and Rewards and Checking Account Product Manager, achieving significant growth in customer engagement and acquisition. Beginning in 2002 at JP MorganChase as an Inroads Intern, Sara gathered diverse experience across multiple business units. Sara Ching holds a Bachelor's degree in Finance and International Business from NYU Stern School of Business, along with brief studies at HKUST Business School, and is a graduate of Stuyvesant High School.