Sarah Chan is an experienced customer success professional currently serving as Customer Success Director at impact.com since August 2019, having progressed through various roles including Senior Customer Success Manager, Customer Success Manager, and Customer Success Specialist. Prior to impact.com, Sarah worked as an Account Success Manager at Fornova for the Goldenfeeds retail business, and held positions such as Senior Sales Executive at Innity, Project Manager at OOPS Group Marketing Limited, Assistant Sales Manager at qunar.com, and Reporter Intern at PCCW. Sarah holds a Bachelor of Social Science degree in Journalism and Communication from The Chinese University of Hong Kong.
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