Impact is the world’s leading experiential learning company. They help global brands to prosper, by delivering customised people solutions. 

Consulting

Impact

Impact's headquarters in Ecclerigg, United Kingdom

The London office focuses on consulting and research, providing expert insights and content development services.

London

The West Palm Beach office focuses on global project management and client services to enhance business operations in the Americas.

West Palm Beach

David Williams

Ted Gemmell

Scott Rose

Yoshinori Kaino (Yossi)

Ewa Rolley

Mario Gianandrea

This department provides expert guidance and solutions to clients, focusing on leadership, coaching, and organizational development.

Consulting Services

The Consulting & Client Services team at Impact is dedicated to delivering bespoke solutions that enhance experiential learning for global brands. This diverse group of consultants and coaches collaborate with clients to understand their unique needs, tailoring strategies that drive engagement and improve performance across various markets, including the Americas, Europe, and Asia-Pacific. Their expertise ensures that clients receive comprehensive support throughout the implementation of people solutions, fostering lasting partnerships that contribute to organizational success.

Consulting & Client Services

The Project Management team at Impact is responsible for overseeing and coordinating experiential learning projects from inception to completion. They ensure that all aspects of project delivery align with client objectives, leveraging their diverse expertise across different regions to create customized solutions that drive brand success. This team facilitates collaboration between stakeholders, manages timelines and resources, and continuously evaluates project outcomes to enhance effectiveness.

Project Management

The Customer Support & Operations team at Impact is dedicated to ensuring a seamless experience for clients by providing exceptional support and operational efficiency across global markets. They manage customer inquiries, streamline processes, and collaborate with various stakeholders to deliver tailored solutions that enhance the effectiveness of experiential learning programs. Each team member brings regional expertise, contributing to a cohesive approach that drives customer satisfaction and supports the company's mission.

Customer Support & Operations

The Sales and Business Development team at Impact is responsible for driving revenue growth by establishing and nurturing strategic relationships with global brands. They focus on identifying new business opportunities, managing key accounts, and collaborating with clients to deliver tailored experiential learning solutions that meet their unique needs. The team works across regions, ensuring a cohesive approach to expanding Impact's market presence and enhancing client satisfaction.

Sales and Business Development

This department focuses on managing client relationships and ensuring satisfaction through effective account oversight and strategy.

Impact

Org chart

Teams

Consulting Services

Consulting & Client Services

Project Management

Customer Support & Operations

Sales and Business Development

Account Management

Offices

Impact

Org chart

Teams

Consulting Services

Consulting & Client Services

Project Management

Customer Support & Operations

Sales and Business Development

Account Management

Offices

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