ImpactSense
Veronica Naguib is a highly experienced professional in the field of customer experience and service design. With a background in product design, Veronica has held key positions such as Managing Director and Head of CX at various companies like ImpactSense and The BIO Agency. Veronica has also served as a Judge at the UK Customer Experience Awards and as a Service Design Event Organiser at the Global Service Jam. With a Master of Design in Service Design Innovation from the London College of Communication, Veronica brings a wealth of expertise to their roles and is dedicated to empowering individuals to control their personal data.
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ImpactSense
ImpactSense operate under a single promise for our clients to create actionable insight, that delivers now, with an eye on what’s next. We provide research and recommendations across every aspect of your business lifecycle from Business and Brand Insight, Customer Insight, Product Development, Performance Tracking, Enhancement & Optimisation Our business is made up of three disruptive service offerings: Research Services: Providing a smarter way to understand niche and mainstream audiences through innovative methods ReX: An intuitive experience management platform for always-on insight Workplace: A finger on the pulse of your business through our employee experience platform We take pride in: Getting insight into your hands in a fast and intuitive way that doesn’t cost you the earth Focussing on building immediate value generation achieved through the creation of tangible actions Fostering a strategic partnership, beyond a traditional research provider to keep you ahead of your competition