Jim Johnson is an experienced IT professional and Product Owner at Impel, where they currently define business requirements to delight stakeholders and grow revenue. They previously served as a Senior Business Systems Analyst at Outsell from 2013 to 2024 and held roles as Senior Business Analyst at Hallmark Business Connections and Hallmark Insights from 2008 to 2013. Earlier in their career, Jim worked as a Business Technology Solutions Manager and Business Systems Analyst at GMAC ResCap from 2006 to 2007. Jim holds a Master's degree in Software Design and Development from the University of St. Thomas, earned between 1992 and 1998.
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