We are dedicated to transparency, open communication and building trust that lasts beyond a transaction.

We achieve success for our partners and take personal accountability for everything we do.

We lead with curiosity, which drives us towards continuous learning and innovation.

We approach every activity and opportunity with tenacity and tireless execution.

We never settle; we constantly seek out new ideas with ambition and enthusiasm.

We share an entrepreneurial spirit that inspires us to go above and beyond in everything that we do.

Impel offers automotive dealers, wholesalers, OEMs and third-party marketplaces the industry’s most advanced digital engagement platform.

Retail

Impel

Impel's headquarters in Syracuse, NY, United States

This department manages the organization's technology infrastructure and support systems.

Information Technology

This department focuses on optimizing individual and team performance through strategic assessment and improvement initiatives.

Performance Management

This department is responsible for designing, building, and maintaining software applications and systems.

Software Development

This department oversees and drives sales strategies, operations, and execution across various market segments.

Sales Management

The Customer Success Team at Impel is dedicated to ensuring that automotive dealers, wholesalers, OEMs, and third-party marketplaces maximize the value of their engagement with the company's digital platform. They achieve this by providing expert guidance, technical support, and proactive account management, fostering strong relationships with clients to enhance their overall experience and drive satisfaction. This team plays a critical role in understanding customer needs, identifying opportunities for growth, and ensuring successful implementation and utilization of Impel's solutions.

Customer Success Team

The Leadership Team at Impel is responsible for setting the strategic direction and overseeing the company's overall operations in the automotive digital engagement sector. This diverse group collaborates to drive innovation, enhance customer success, and ensure financial health, while also focusing on business development and marketing strategies to elevate Impel's market position and foster strong industry relationships. Together, they guide the company's vision, product development, and operational efficiency to deliver unmatched value to automotive dealers and manufacturers.

Leadership Team

The Sales Operations Team at Impel is responsible for optimizing the efficiency and effectiveness of the sales process across various markets. They support the sales force by analyzing performance metrics, implementing sales strategies, providing training and resources, and fostering communication between stakeholders to drive revenue growth and enhance customer engagement for automotive dealers and partners.

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Other teams

Performance Management

Software Development

Sales Management

Customer Success Team

Leadership Team

Sales Operations Team