Simon Thompson

Simon Thompson is an experienced IT professional currently serving as an IT Service Management Analyst and Service Desk Manager at Imperial College London since April 2019. Prior to this role, Simon held the position of Service Desk & End User Services Manager at British Heart Foundation from October 2015 to December 2018 and worked as a Service Desk Manager at Selection Services Ltd. from June 2012 to October 2015, where responsibilities included managing a team and providing second-line technical support. Earlier career highlights include roles at Platform Home Loans as an IT Service Desk Operator and as a Mortgage Administrator at Alexander Hall. Simon began the professional journey in the financial services sector as a Mortgage Broker at St James's Place. Educational background includes an NVQ Level 2 in Information Technology from Croydon College.