Supermarket Non-Foods Imperial is recognized as the leader in both distribution and merchandising of supermarket non-foods with over 700 associates who help you provide superior customer service and grow sales.

Logistics & Supply Chain

Imperial Distributors

Imperial Distributors' headquarters in Auburn, MA, United States

Joe Kirby

Naomi Sleeper

The Sales and Account Management team at Imperial Distributors is responsible for driving revenue growth by fostering strong relationships with supermarket clients, ensuring effective sales operations, and providing exceptional customer service. This team diligently manages accounts, supports retail merchandising efforts, and collaborates closely with clients to understand their needs, ultimately enhancing product distribution and sales performance in the non-foods category.

Sales and Account Management

This department focuses on managing client accounts and ensuring customer satisfaction through effective communication and service delivery.

Account Management

The Business Intelligence and Analytics team at Imperial Distributors focuses on leveraging data to drive strategic decision-making and optimize operations. They analyze market trends, sales performance, and customer behavior to provide actionable insights, enhance merchandising strategies, and ultimately support the company’s goal of superior customer service and sales growth.

Business Intelligence and Analytics

This department is responsible for addressing customer inquiries, resolving issues, and enhancing customer satisfaction.

Customer Service

The Operations Team at Imperial Distributors is responsible for overseeing the efficient distribution and logistics of non-food products to supermarkets. They manage inventory control, ensure quality assurance, optimize transportation processes, and coordinate outbound operations, all aimed at enhancing customer service and driving sales growth. With a focus on operational excellence, this team plays a crucial role in maintaining the company's leadership in the market.

Operations Team

The Accounting and Financial Management team at Imperial Distributors is responsible for overseeing the company’s financial operations, including budgeting, forecasting, and financial reporting. They manage accounts payable and receivable, ensure accurate payroll processing, and maintain compliance with financial regulations, all while supporting strategic decision-making to enhance profitability and operational efficiency.

Imperial Distributors

Org chart

Teams

Sales and Account Management

Account Management

Business Intelligence and Analytics

Customer Service

Operations Team

Accounting and Financial Management

Offices

Imperial Distributors

Org chart

Teams

Sales and Account Management

Account Management

Business Intelligence and Analytics

Customer Service

Operations Team

Accounting and Financial Management

Offices

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