Thevaraj Dharmarajan

Thevaraj Dharmarajan is a seasoned professional in technical operations and customer service management, currently serving as Technical Operations Manager at ACT Teleconferencing Solutions Netherlands since June 2023. With extensive experience at Modality Systems as Global Service Manager since September 2019 and PGi since May 2007, Thevaraj has held various roles including Senior Manager Customer Service for Asia Pacific, Video Escalation Manager, and Team Manager for Video Incident Management. Responsibilities included leading the Video Incident Management team to resolve incidents within allocated SLAs and providing technical assistance as a Video Conference Engineer. Thevaraj holds a degree in Computer Studies from Informatics Education Ltd., completed between 2001 and 2003.