Joshua Hill

Joshua Hill is an experienced IT Manager currently employed at Impiricus since September 2025. Prior to this role, Joshua held various positions at Ocado Group from July 2020 to June 2025, including Centre of Excellence Manager, where management of a high-performing team of 19 support specialists was a key responsibility. This role involved delivering IT and warehouse robotics support to North American clients via a 24/7 remote operations center. Other notable positions at Ocado Group included IT Technical Manager for North America and Regional Operational Support Team Leader, where improvements to the IT support model and management of operational teams were pivotal. Earlier experience includes a role as an IT Support Specialist at BORDER COMPUTER SERVICES LIMITED, providing IT support and repairs. Joshua holds a Bachelor's degree in Computer Science from the University of Gloucestershire and is pursuing a Chartered Manager CMDA designation at the Chartered Management Institute.