Hallen Vilela Franca

Hallen Vilela Franca has a diverse work experience, starting with their current position at Impress as a Customer Care Specialist since March 2022. Prior to this, they worked at Innov8 Iberia as a Customer Support Assistant from April 2021 to February 2022, where they provided customer support, assisted with application installation and usage, conducted post-sale services, and product testing. From February 2018 to May 2019, Hallen worked as a Customer Care Specialist at Oi. Before that, they held the position of Manager at Ipsos Brasil from March 2016 to December 2017, where they coordinated a team, conducted survey validations, and handled administrative tasks. Lastly, Hallen worked as an Administrative Assistant at Wallon Educacional from March 2016 to December 2016, where they provided administrative support, handled customer inquiries, managed phone calls from students, and assisted with system navigation.

Hallen Vilela Franca completed their high school education from 2005 to 2008 at Colegio Pre Universitario. They obtained a Bachelor's degree in the field of study called "Programa de Excelencia en Bachillerato."