Nicholas Collins

Nicholas Collins has a diverse work experience spanning various roles and industries. Nicholas started their career in 2009 as a Customer Service Team Lead at Publix Super Markets, where they led a team and provided excellent customer service. Nicholas then worked as an Advanced Technical Specialist at Verizon Wireless from 2014 to 2016. At Postmates Inc., they held multiple roles, including Risk Specialist from 2016 to 2017, and later as a Risk Operations Lead from 2017 to 2021. In these positions, Nicholas managed a team, developed standard operating procedures, and collaborated with cross-functional groups to improve processes and fraud detection methods. Nicholas then joined Uber as a Community Operations Manager - Risk and Compliance, where they led the transition of Postmates Risk workflows and established a healthy working environment. Most recently, Nicholas worked at Nearside as a Fraud Analyst, where they created and maintained documentation related to fraud operations and collaborated with engineering to develop fraud monitoring tools. Currently, they are working as a Fraud Operations Analyst at Imprint.

Nicholas Collins has attended Middle Tennessee State University (MTSU) but it is unclear when they started or finished their studies there. Prior to attending MTSU, they also went to Franklin High School, but there is no information available regarding any degrees or specific fields of study they pursued at either institution.