Imprivata
Marcos Raymundo S. is a Customer Support Engineer II at Imprivata, where responsibilities include serving as a Subject Matter Expert for Vendor and Customer Privileged Access Management products, and acting as the primary contact for escalations from fellow engineers. In December 2023, Marcos led a training summit at Imprivata's global headquarters for engineers from the AMR, APAC, and EMEA regions. Prior to Imprivata, Marcos worked at SecureLink as a Technical Operations Analyst, contributing to both Enterprise Access and Customer Connect services. Marcos began a career in technical support with Apple, providing assistance as a Senior Advisor and Advisor for the ALAC/AMR Spanish region. Earlier experience includes roles at Chi'Lantro, Chipotle Mexican Grill, and P. Terry's Burger Stand. Education includes a high school diploma from John B Connally High School and studies at the University of North Texas from 2016 to 2018.
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Imprivata
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Imprivata is the digital identity company for life- and mission-critical industries, redefining how organizations solve complex workflow, security, and compliance challenges with solutions that protect critical data and applications without workflow disruption. Its platform of interoperable identity, authentication, and access management solutions enables organizations in over 45 countries to fully manage and secure all enterprise and third-party digital identities by establishing trust between people, technology, and information.