IMT Insurance
Ben Johns is an accomplished Senior User Experience Manager at IMT Insurance, with a career spanning over two decades in web design and user experience. Since joining IMT Insurance in 2010, Ben has led initiatives to enhance customer journey exploration, improve user experiences, and promote design thinking practices for long-term value. Prior roles include User Experience Manager and Sr. Web/UX Designer at IMT Insurance, and Senior Web Designer at Spindustry Interactive. Additionally, Ben owned Ad Hoc Creative, providing web design and marketing solutions for small to medium-sized businesses. Education includes a Bachelor of Arts in Graphic Design from Simpson College and professional development in user research and experience design from The Interaction Design Foundation.