Vivian Li

Vivian Li is a seasoned Product and Senior Project Manager specializing in software implementation, with a strong record of driving revenue growth and enhancing customer satisfaction across multiple companies. At Exiger, Vivian spearheaded product strategy, resulting in a $500,000 revenue increase in Q2 2024, and improved customer Net Promoter Score by collaborating with cross-functional teams. Previous experiences include significant contributions at Avalara, where Vivian managed over 200 customer projects, influencing a 15% revenue increase and reducing account churn by 10%. At Ploeger & Associates, Vivian achieved a 20% increase in user visits through web and mobile enhancements. With a background in finance and extensive training in product management, Vivian consistently delivers on deadlines, enhances customer experiences, and drives innovative solutions across various industries.