Remberto Valenzuela is a seasoned professional in service management and technical solutions, currently serving as a Sr. ServiceNow Consultant and ServiceNow Architect at Incentive Technology Group since October 2019. Prior experience includes roles as Business Solutions Architect at IT Coalition, Sr. Remedy/ServiceNow Developer at Leidos, and Sr. Remedy/ServiceNow Developer and System Development and Integration Manager at Lockheed Martin, where responsibilities included project management, technical lead roles, and the implementation of IT service management systems. Remberto also has a background in academia as an adjunct instructor at DeVry University and ITT Technical Institute, teaching information technology and programming courses. Remberto holds an MBA in Project Management from Keller Graduate School of Management of DeVry University and a BS in Technical Management from DeVry University.