Esraa Salah

Esraa Salah has a diverse work experience spanning several roles in different companies. Esraa is currently serving as the Head of Operations - MEA at Incision since January 2023. Prior to this, they worked as a Customer Support Lead at Incision from August 2020 to January 2023. Before joining Incision, Esraa served as a Quality Assurance Manager at Fabrea Home from July 2020 to April 2021. Esraa also worked as a Quality Assurance Lead at FlairsTech for a brief period from June 2020 to August 2020.

In their earlier career, Esraa gained valuable experience at well-known companies such as Uber and Vodafone. At Uber, they held the positions of Social Media Quality Assurance Specialist from January 2020 to June 2020, and Social Operations Response Team Specialist from October 2018 to January 2020. During their tenure at Vodafone, they served as an International Account Team Leader and Performance Manager from October 2017 to October 2018, CXX Specialist - Irish Account from December 2016 to October 2017, and International Customer Support Representative from December 2015 to November 2016.

Esraa's career began at Emerging Media, where they worked as an International Sales Specialist from July 2015 to December 2015. Esraa also had a role as an Enterprise Telesales professional at Vodafone from January 2015 to July 2015.

Overall, Esraa Salah has demonstrated their expertise in various areas such as operations, customer support, quality assurance, and sales throughout their career.

Esraa Salah obtained a Bachelor's degree in English Language and Literature from Ain Shams University, where they studied from 2013 to 2016. Additionally, they have obtained three certifications in 2020, which include "Developing Your Emotional Intelligence," "Leading with Emotional Intelligence," and "Learning Agility." These certifications were acquired from LinkedIn.