JH

Joel Hernandez

Bilingual Senior Member Care Advocate at Included Health

Joel Hernandez is a seasoned professional with extensive experience in healthcare and community support roles. Currently serving as a Bilingual Senior Member Care Advocate at Included Health since May 2016, Joel is responsible for leading and developing Care Coordinators, ensuring quality patient experiences, and contributing to organizational culture-building initiatives. Concurrently, as a Content Manager at Mazer Gaming, Joel focuses on creating engaging content for a professional esports organization. Prior roles include significant contributions at Grand Rounds Health in various capacities, including training facilitation and patient care coordination, as well as educational and mentorship roles with youth in the foster care system and community sports coaching. Joel holds a Bachelor of Science degree in Community Health Sciences from the University of Nevada, Reno.

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