Jaime Koebernick

Jaime Koebernick is a skilled professional with extensive experience in customer service and operations management, currently serving as a Customer Success Specialist at IncludeHealth since July 2024. Prior roles include Operations and Implementation Manager at Genie Health, where Jaime successfully onboarded clients for SaaS solutions, and Customer Service Specialist at MetLife, providing insurance support. Jaime has a background in healthcare as a Clinical Director at Drayer Physical Therapy Institute and has also worked in the restaurant industry in various management roles. Educational qualifications include an MBA in Health Care Administration from Capella University and a BBA in Business Administration from The University of Findlay.