Guillermo Farfan is a skilled professional with extensive experience in customer success and operations management. Currently serving as a Customer Success Manager at Incode Technologies since November 2022, Guillermo has previously held key roles including Regional Problem Manager at Nestlé, Customer Relationship Manager at AT&T, and Operations Manager at Tech Mahindra. Additional experience includes serving as Service Delivery Manager at Gluo and Operations Manager at CompuCom for five years. Guillermo holds a Master's degree in Information Technology from the Instituto Tecnológico y de Estudios Superiores de Monterrey and a Bachelor's degree in Industrial Engineering from the Universidad del Valle de México.
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